Payment Methods: Card, Bank Account and Invoice

Add a Payment Method

Open Billing & Usage and choose Subscribe (or Change payment method). Enter a card, or choose bank account and log in to your bank to connect it - no micro-deposits. Payment details go directly to our payment processor, Stripe; SigSpan never stores full card or bank numbers.

When You’re Charged

Once a month, for the texts sent in the previous month, at the tiered rates on our pricing page. Card payments go through immediately; bank payments take a few business days to clear.

See pricing →

Switch Between Card and Bank

Use Change payment method on Billing & Usage at any time. The next charge uses the new method.

Invoices and Receipts

Every charge appears under Invoices on Billing & Usage, with View and PDF links.

Pay by Invoice (Net Terms)

If your accounts-payable team needs an invoice, we can bill you by invoice with Net terms. Email admin@sigspan.com with your AP email address, company legal name, billing address, PO number (if any) and the terms you need. Once set up, invoices are emailed each month and can be paid by bank transfer (ACH or wire) to the details printed on the invoice, by ACH debit, or by card - no login needed.

Paying an Invoice by Bank Transfer

Each invoice shows bank details unique to your organization. Send the full invoice amount to those details and include the invoice number. Payments are matched to your invoice automatically, usually within 1-2 business days.