On-Call Alerts

Automated SMS delivery for critical system and server alerts.

How It Works

When a monitored system or application sends an alert email, SigSpan processes the message and instantly delivers an SMS notification to the designated on-call team member.

Step 1: Alert Email Sent

A monitored system sends an alert email when an issue is detected.

Step 2: Secure Processing

SigSpan securely processes the alert and converts it to SMS.

Step 3: SMS Delivery

The alert message is delivered via SMS to the assigned on-call recipient.

On-Call Scheduling

Use SigSpan’s on-call calendar to manage phone number routing. Schedule which team members receive alerts during specific time windows, ensuring the right person is always notified.

The SigSpan on-call scheduling calendar

Transactional Messages Only

SigSpan messages are transactional and non-promotional, intended solely for internal alerting and operational awareness. This ensures time-sensitive alerts are received immediately, helping teams maintain uptime and respond to incidents faster.

Still Need Help?

Our support team is here to help you succeed with SigSpan