Help Center

Everything you need to know about setting up and using your SigSpan email-to-SMS bridge

Quick Start Actions

New to SigSpan? Start here for account setup

Learn how to add and manage contacts

Configure your monitoring systems

Set up your SigSpan email-to-SMS bridge in minutes - account, phone numbers, and your alerting equipment.

Add, validate, and manage the phone numbers that receive SMS alerts in your SigSpan account.

Route specific alerts to a subset of your phone numbers using a recipient group and its dedicated SigSpan email address.

Verify your SigSpan setup is working by sending test SMS and email-to-SMS messages.

Point your monitoring systems and devices at your SigSpan email address so alerts arrive as SMS.

How SigSpan helps you maintain TCPA compliance for business SMS alerts - opt-out handling and consent records.

Automated SMS delivery for critical system and server alerts, with on-call scheduling to route to the right person.

Set how many alerts SigSpan texts per hour or per day, hold back repeated alerts, and see what happens when a limit is reached.

Pay for SigSpan by card, US bank account (ACH) or invoice with Net terms, and switch payment methods anytime.

What happens when a card or bank payment fails or an invoice is overdue, and how to fix it.

Solutions to common SigSpan issues - SMS not delivered, email not converting, and login problems.

Our support team is here to help you succeed with SigSpan